Privacy Notice – Digital Health (DH) platform

Version 2026-10-27.1

1. Who is responsible for your information

Muhimbili University of Health and Allied Sciences (MUHAS) (“MUHAS”) organises the Digital Health (DH) events and decides why and how the personal information on this platform is used.

Questions or requests about your information: use the request form

2. What information we collect

Attendees: title, first and last name, email address, phone number, gender, organisation name and type, position, country, region and town, and the ticket you choose.
Exhibitors and sponsors: company name, type and industry, contact person and position, email, phone, address, city and country, website, logo and description, and your booth or package requirements.
Payments: your payment reference, control number and payment status. Payment itself is made through banks or mobile-money providers using your control number; this platform keeps the reference and status.
Technical data: your IP address and browser details are recorded in security and audit logs.

3. Why we use it, and your choices

Each purpose below has its own box on the registration form. Required ones are needed to register; optional ones never affect your registration and you can withdraw them at any time.

Required: I consent to MUHAS processing the personal information I enter on this form to register me, issue my ticket or confirmation, handle payment or invoicing (including sharing my name, email and phone number with the MUHAS billing and government payment system to create a payment control number), send me messages about this event and my payment, and keep the records needed for this event.
Required: I understand and agree that my name and email address are passed to an email service operated by Google, whose servers are outside Tanzania, so that I can receive my confirmation, ticket and payment messages.
Optional: Send me news and invitations about future MUHAS Digital Health events. I can stop this at any time.
Optional: Allow event sponsors and exhibitors to receive my name, organisation and contact details (for example when my badge is scanned at a booth).
Optional: Allow photographs and video recordings in which I appear to be used in MUHAS reports, websites and social media.
Optional: Allow my organisation's name, logo and website to be shown publicly on the event website and programme.

4. Who receives your information

MUHAS staff and event organisers who run registration, tickets and finance.
The MUHAS billing system and the Government electronic Payment Gateway (GePG), which receive your name, email and phone number to create a payment control number.
Our email provider (Google, via Gmail) and our SMS gateway (Textify), which carry your messages.
Event sponsors and exhibitors – only if you ticked the optional box that allows it.
We do not sell your personal information.

5. Sending information outside Tanzania

Some providers operate outside Tanzania: Google (email delivery). Also, your browser downloads fonts and scripts from Google Fonts, jsDelivr and Cloudflare (cdnjs), so those servers see your IP address when you open our pages. We send providers only what the service needs, and we ask for your consent to the email transfer on the registration form.

6. How long we keep it

We keep your information only for as long as it is needed for the purposes above and to meet legal, audit and accounting requirements, then we delete or anonymise it.

7. Your rights

You may ask us to show you the information we hold about you, correct it, delete it, restrict or object to how we use it, and give you a copy. You may withdraw any optional consent at any time using the link in our emails or the request page; withdrawing does not affect what was done before. We reply within 30 days. If you are not satisfied, you may complain to the Personal Data Protection Commission (PDPC).

Make a request about my information

8. Cookies

We use only the cookies the site needs to work: a session cookie (ci_session) and a security cookie (CSRF). We do not use advertising or analytics cookies.

9. Children

These events are for adults. If you register someone under 18, you must have the consent of their parent or guardian and tell us.

10. Changes to this notice

When we change this notice or the wording of a consent, the version number above changes and you are asked again where the change matters.